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Floating Infotech

Industry: Healthcare

Hospital and healthcare software development

Behind every patient visit sit dozens of tasks: registration, appointments, consultations, prescriptions, lab tests, pharmacy, billing and insurance. When these live in disconnected systems, staff re-enter data and patients wait. We build hospital and clinic software that connects them in one platform, designed around how your departments actually work.

Patient data is highly sensitive, so access control, audit trails and data protection are part of the design from the first workshop.

Business challenges

Problems we are usually asked to solve

Duplicate data entry

The same patient details typed at reception, billing, lab and pharmacy.

Long waits and missed appointments

Manual scheduling and no reminders lead to crowded waiting areas and no-shows.

Billing and insurance leakage

Services delivered but not billed, and insurance claims delayed by missing documents.

Sensitive data spread everywhere

Records in shared folders and paper files without access control.

Software requirements

Features and modules

Modules are switched on to match your organisation; you only pay for what you need.

Registration and appointments

Patient registration, appointment booking, queues and reminders.

OPD and IPD

Consultations, admissions, bed management, nursing notes and discharge.

Electronic medical records

Clinical notes, prescriptions, history and documents with role-based access.

Laboratory and pharmacy

Test orders, results, pharmacy stock, dispensing and expiry tracking.

Billing, insurance and TPA

Itemised billing, packages, deposits, insurance pre-authorisation and claims.

Reports and dashboards

Occupancy, revenue, department performance and inventory reports.

Automation opportunities

  • Appointment confirmations and reminders by SMS or WhatsApp
  • Automatic charge capture from orders to billing
  • Low-stock and expiry alerts for pharmacy and stores
  • Pending claim and document reminders for the insurance desk

Mobile app requirements

  • Patient app for appointments, reports and bills
  • Doctor app for schedules, patient summaries and approvals
  • Bedside data entry for nursing staff

AI opportunities

  • Document AI to read referral letters, insurance cards and reports
  • Drafting discharge summaries for clinician review and sign-off
  • Demand forecasting for pharmacy stock

Integration options

  • Laboratory instruments and LIS
  • Payment gateways
  • SMS and WhatsApp
  • Insurance and TPA portals
  • Accounting software
  • Health information exchanges

Our process

Implementation process

A predictable, transparent process from the first conversation to long-term support.
  1. Step 1

    Requirements gathering

    Workshops with the people who will use the system, to capture goals, workflows and constraints.

  2. Step 2

    Business analysis

    Processes, data and integrations documented; scope, priorities and success measures agreed.

  3. Step 3

    Architecture and UI/UX

    Technical design, security approach and clickable prototypes you can review before code is written.

  4. Step 4

    Development

    Short iterations with regular demos on a staging environment, so feedback arrives early.

  5. Step 5

    Testing

    Automated and manual testing of critical flows, performance checks and your acceptance testing.

  6. Step 6

    Deployment

    Automated, reversible releases with monitoring and backups in place from day one.

  7. Step 7

    Maintenance and support

    Fixes, updates, monitoring and new features after launch, with documentation for your team.

Estimated project scope

How projects are usually scoped

Every quotation is confirmed after a scoping discussion.

Clinic system

Appointments, EMR, billing and pharmacy for a single clinic or small chain.

Hospital platform

OPD, IPD, lab, pharmacy, billing and insurance for a multi-department hospital, delivered in phases.

Patient experience add-ons

Patient app, online payments and reminders added to an existing system.

FAQs

Frequently asked questions

Can you integrate with our laboratory machines?

Often, yes. Many instruments and laboratory information systems export results in standard formats; we confirm the options for your models during scoping.

How do you protect patient data?

Role-based access by department, encryption, audit trails of who viewed or changed a record, secure backups and retention rules agreed with your compliance team.

Can we move from our current software?

Yes. We migrate patient, billing and inventory data in stages and run parallel checks before switching departments over.

Is the system suitable for clinics as well as hospitals?

Yes. Modules are enabled to match the size of the organisation, from a single clinic to a multi-department hospital.

Free consultation

Discuss your healthcare project

Tell us about your organisation and what you need. We will reply with questions and a suggested approach.

Fields marked * are required. We reply on working days, usually by phone or email.

Tell us what you want to build

Share your idea or problem. We will reply with questions, a suggested approach and an indicative budget.